Returns Policy

menu_book 📝 Definitions

For the purposes of this Policy:

timer ⏳ Return Eligibility & Timeframe

• Return requests submitted sau 30 days will not be accepted.
• All returns must be approved in advance by của chúng tôi Customer Support team.
• Returns sent without authorization may be rejected and returned to the sender.

contact_support 📧 How to Request a Return

To initiate a return, please contact của chúng tôi support team trước khi sending any item back.

Please include the following information:

• Order number
• Proof of purchase (order confirmation email or receipt)
• Reason for the return
• Photos (if the item is defective or damaged)

fact_check 📋 Conditions for Accepted Returns

Returned items must meet all of the following conditions:

• Purchased within the last 30 days
• Unused, unworn, and unwashed
• Returned in original condition with tags, labels, and packaging intact
• Accompanied by proof of purchase

block ❌ Non-Returnable Items

local_shipping 🚚 Return Shipping

Defective, damaged, hoặc incorrect items:

Nếu the return is due to của chúng tôi error, we will cover the return shipping cost hoặc provide a prepaid return label. (Return cost: $0.00)

Change of mind hoặc sizing issues:

Customers are responsible for all return shipping costs. We strongly recommend using a trackable and insured shipping service.

card_giftcard 🎁 Gift Returns

• Gifts marked at purchase: Approved return may be issued as store credit.
• Standard orders: Refunds will be issued to the original purchaser and payment method.

payments 💳 Refund Processing

Once your returned item is received and inspected:

• You will be notified by email regarding approval hoặc rejection.
• Approved refunds are processed to PayPal within 10 business days.
• Original shipping fees are non-refundable unless the return is caused by của chúng tôi error.

gavel ⚖️ Policy Limitations

Items that do not meet return conditions will not be refunded. We reserve the right to refuse returns nếu there is evidence of misuse, intentional damage, hoặc fraudulent activity.

help_outline 🤝 Customer Support